常見問題
如何支付？
目前支持 WeChat Pay HK、香港支付寶、信用卡及銀行轉賬。內地用戶可聯絡客服人工開通。
可以退款嗎？
可以。會員開通後7日內，若未產生學習記錄，可申請全額退款。已學習部分按比例扣除。
基礎會員可以升級進階嗎？
可以，隨時補差價升級。系統會按剩餘會員天數自動計算差價，支付後立即生效。
年付和月付有什麼區別？
年付等同買10個月送2個月（83折），會員有效期為365天。月付按31天週期計算。
內地用戶可以使用嗎？
可以。小程序支持內地用戶註冊與學習，但支付需通過香港支付渠道。內地用戶可聯絡客服微信人工開通會員。
可以同時在多個設備使用嗎？
可以。一個賬號支持手機、平板等多設備同時登錄，學習進度實時同步。
FAQ — Yojee DSE Vocabulary
Frequently asked questions about Yojee DSE Vocabulary membership
What is Yojee DSE Vocabulary and who is it for?
Yojee DSE Vocabulary is a Hong Kong DSE English vocabulary learning app designed for Primary 1 to Secondary 6 students preparing for the Hong Kong Diploma of Secondary Education (DSE) English Language examination. It features 4,300+ CEFR-graded vocabulary words, 128,296 example sentence audio files in British pronunciation, adaptive diagnostic testing, and a parent dashboard.
How much does Yojee DSE Vocabulary membership cost?
Yojee DSE Vocabulary offers three tiers: Free (HK$0, 20 words/day), Basic (HK$26/month or HK$260/year), and Premium (HK$56/month or HK$560/year). Annual plans enjoy an 83% equivalent discount (pay for 10 months, get 12).
Can I upgrade from Basic to Premium membership?
Yes. Yojee DSE Vocabulary supports prorated upgrades from Basic to Premium at any time. The system automatically calculates the price difference based on your remaining membership days, and the upgrade takes effect immediately.
What payment methods does Yojee DSE Vocabulary accept?
Yojee DSE Vocabulary accepts WeChat Pay HK, AlipayHK, credit cards, and FPS bank transfers. Mainland China users can contact customer service for manual membership activation.
Is Yojee DSE Vocabulary suitable for mainland China users?
Yes. The Yojee DSE Vocabulary mini-program supports registration and learning for mainland China users. However, payment requires Hong Kong payment channels. Mainland users can contact our WeChat customer service for manual membership activation.
Can I use Yojee DSE Vocabulary on multiple devices?
Yes. One Yojee DSE Vocabulary account supports simultaneous login across multiple devices including mobile phones and tablets, with learning progress synced in real time.